Service catalogue
Create massage, hair, nail, wellness or other bookable services with durations, prices and customer-facing descriptions.
Services
Appointments that connect customers, staff and schedules.
A clear booking journey for spas, salons and bookable services — from service selection and staff availability to confirmations, reminders and customer history.
Appointment management
Make choosing, booking and managing a service feel effortless.
Prime Reserve Services is designed for businesses that sell time-based appointments. Customers choose the service they want, see suitable staff and available times, then receive a clear confirmation. The business sees the same appointment in one operational schedule with the customer record attached.
- ✓Service duration, price and availability
- ✓Staff or resource assignment
- ✓Customer confirmations and reminders
- ✓Deposits, policies and cancellation rules
- ✓Customer history, notes and preferences
Core capabilities
Everything needed around the booking.
Designed to keep the customer journey and day-to-day operation working from the same information.
Staff availability
Match appointments to suitable therapists, stylists, technicians or other resources based on real availability.
Time-slot control
Control opening hours, breaks, lead times and appointment durations so only workable slots can be booked.
Confirmations & reminders
Send branded appointment confirmations and reminders with the time, service, staff member and venue details.
Policies & deposits
Support booking policies, deposits and cancellation conditions for higher-value or limited-capacity appointments.
Customer CRM
Keep visit history, preferences, notes and contact details together so returning customers receive a more personal service.
Customer journey
Simple for the customer. Clear for the team.
Choose
Customer selects a treatment or service.
Match
Suitable staff and available times are shown.
Confirm
The booking is confirmed with the full appointment details.
Serve
Staff see the upcoming appointment and customer information in one place.
Built around your operation
Useful across different hospitality models.
Spas & wellness
Massage, facials, wellness sessions and treatments with therapist availability and reminders.
Hair & beauty
Hair appointments, nails and beauty services with staff assignment and repeat-customer history.
Hotel services
Connect spa, treatments or other bookable services to the same guest relationship as accommodation and dining.
Turn appointment enquiries into confirmed bookings.
Tell us what you book, how your staff schedules work and what customers need to choose before they arrive.